End-to-end outsourcing of credit verification, loan processing, debt collection, and more — delivered by 350+ professionals across 9 offices in Rajasthan.
Established by Chartered Accountant Rakesh Garg in 1985, RGA began with CitiBank — outsourcing all services under one roof. Today we are trusted by 35 banks and NBFCs across Rajasthan for critical financial operations.
With a focus on efficiency and customer satisfaction, we empower our clients to focus on strategic growth while we manage the operational complexities.
From the first field visit to final loan disbursement — every operational process handled with precision, speed, and full compliance.
Physical & telephonic verification of applicants at residential and office premises with credit worthiness assessment.
Face-to-face interviews, income estimation, financials review, and detailed ratio analysis at the customer's business place.
End-to-end loan origination — from login to disbursement — across mortgages, personal loans, and SME loans.
Ethical collection for delinquent accounts with predictive analytics, calling teams, and field executive follow-up.
Background checks, address verification, employment screening — customised risk activities specific to each client.
Independent assessments ensuring accuracy, transparency, and regulatory compliance — minimising risk and enhancing stakeholder trust.
Outsourced multi-channel support (phone, email, chat) for loan, credit, and debt enquiries with fully trained staff.
Recruitment, onboarding, and payroll processing including salary, tax, and compliance management.
Claim validity verification through physical site visits and reference checks — before and after claim approval.
We understand your specific service needs, geography, volumes, and SLA expectations.
Dedicated field executives, callers, and back-office teams assigned from our 350+ network.
Daily operations with real-time MIS, case tracking, and quality control at every step.
Monthly reviews, continuous improvement, and seamless scaling as your volumes grow.
Partnering with India's most respected banks and NBFCs for critical financial operations.
+ 15 more financial institutions across India
Pioneer in financial services with 40+ years of experience. Founded RGA in 1985, starting with CitiBank — built it into Rajasthan's most trusted financial outsourcing firm.
A.C.A. with a strong professional background. Associated with the company since 2016, leading operations, client servicing, and process compliance across Rajasthan.
Branch Managers, Supervisors, Back-office staff, and Field Executives — all trained to the highest standards. Full coverage of Rajasthan from 9 owned offices.
Join 35+ banks and NBFCs who trust RGA for end-to-end financial operations across Rajasthan.
Looking to outsource verification, loan processing, collections, back-office operations, or any financial service? We respond within 24 hours.
Jaipur, Rajasthan, India
9 offices across Rajasthan